Steps to get started
Step 1: Select the right connector
Start by removing either the Combo (CCS) or CHAdeMO connector from the charging station (check your car to see which one it uses). You may need to press down on a button on the handle to release the connector from the station. If you have a Tesla, you’ll need a CHAdeMO adapter as well.
Step 2: Align the connector
Align the connector with your car’s plug, and push firmly until it’s fully inserted. This may require a bit of force, but be gentle so as not to damage the equipment or your vehicle’s port.