Steps to get started

Step 1: Select the right connector

Start by removing either the Combo (CCS), the CHAdeMO, the Tesla North American Charging Standard (NACS) or J1772 connector from the charger (check your car to see which one it uses). You may need to press down on a button on the handle to release the connector from the charger. If you have a Tesla, you may need a CHAdeMO adapter as well.

Step 2: Align the connector

Align the connector with your car's port, and push firmly until it's fully inserted. This may require a bit of force, but be gentle so as not to damage the equipment or your vehicle's port. Ensure that the cable is not fully stretched as this would make it difficult to remove from your vehicle after charging has been completed.