Unless the connector is locked to the station, begin by removing the connector from the station and plugging it into your car. If the connector is locked, you’ll need to initiate the charge first, and then plug the connector into your car once it’s released.

Three methods to start a charge

Method 1: Mobile application

Use the appropriate mobile application for the specific fast charging station.

• Get the BC Hydro EV app for BC Hydro stations (also supports FLO and ChargePoint stations)
• Use another app that’s supported by the BC Hydro EV network (FLO or ChargePoint)

Method 2: RFID Card

Hold the RFID card against the reader to activate the charging process. If charging doesn’t start automatically, follow the prompts on the screen to begin charging.

• Get the BC Hydro EV RFID card (also activates FLO stations)

Method 3: Manual

Use the start button on the station or touchscreen. If charging doesn’t start automatically, follow the prompts on the screen to begin charging.