How do I start a charge at a fast charging station?

Topics: Starting the charge | Mobile app

starting a charge with mobile app, RFID card, and charging station

Unless the connector is locked to the station, begin by removing the connector from the station and plugging it into your car. If the connector is locked, you’ll need to initiate the charge first, and then plug the connector into your car once it’s released.

Three methods to start a charge

Method 1: Mobile application

Use the appropriate mobile application for the specific fast charging station.

Get the BC Hydro EV app for BC Hydro stations (also supports FLO and ChargePoint stations)
Use another app that’s supported by the BC Hydro EV network (FLO or ChargePoint)

Method 2: RFID Card

Hold the RFID card against the reader to activate the charging process. If charging doesn’t start automatically, follow the prompts on the screen to begin charging.

Get the BC Hydro EV RFID card (also activates FLO stations)

Method 3: Manual

Use the start button on the station or touchscreen. If charging doesn’t start automatically, follow the prompts on the screen to begin charging.

Rebates for single-family homes

If installed at a single-family home, this charger may be eligible for a rebate of up to 50% of purchase and installation costs to a maximum of $350.

This includes duplexes or townhouses with private garages or dedicated parking.
Rebate amounts are subject to change. Visit the EV charger rebate program for information and eligibility criteria.

If installed at an apartment/condo or workplace, this networked charger may be eligible for a rebate.

Rebates for apartments/condos

Up to 50% of purchase and installation costs to a maximum of $1,400 to $2,000 per charger.

Rebate amounts vary depending on factors such as whether or not the building is participating in other EV Ready rebates.

Rebates for workplaces

Up to 50% of purchase and installation costs to a maximum of $2,000 per charger.

Pre-approval from BC Hydro is required for apartment/condo and workplace customers. Program maximums apply.

Rebates for single-family homes

If installed at a single-family home, this charger may be eligible for a rebate of up to 50% of purchase and installation costs to a maximum of $350.

This includes duplexes or townhouses with private garages or dedicated parking.

Rebate amounts are subject to change. Visit the EV charger rebate program for information and eligibility criteria.

Using public charging stations

How do I start a charge at a fast charging station?

Three methods to start a charge

Method 1: Mobile application

Method 2: RFID Card

Method 3: Manual

Similar questions

Do I need to turn my EV off before starting a charge?

How do I insert a fast charging connector?

Can my EV use the fast charging stations?

Rebates for single-family homes

Rebates for apartments/condos

Rebates for workplaces

Rebates for single-family homes

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