Have questions? We’re happy to help. Choose the contact option that meets your needs.
BC Hydro customer service
If you have questions about your BC Hydro electricity service or account, power outages or any other general inquiries, visit bchydro.com/contact or call 1 800 224 9376 to get in touch with customer service.
BC Hydro fast charger support
At one of our public EV charging stations? Or planning to be? Visit our fast charging FAQs to find answers about starting and ending a charge, the cost and time it takes to charge, and more.
If you can’t find what you’re looking for or are having trouble at a station, call our fast charger support centre at 1 866 338 3369.
B.C.’s EV charger rebate program
If you have a question about your application to the charger rebate program, you can email the Charging Station Programs Team.
Give website feedback
We value your feedback to help us continue to improve our electric vehicles website. If you have a comment or suggestion about our EV content, please use the feedback button below.
Note: Website feedback is one-way communication. If you have a question requiring a response, please choose the appropriate contact method from the options above.