If you have questions or need immediate help with charging at a BC Hydro charger, please call us at 1 866 338 3369. Support agents are available 24/7.
Rates
Effective May 1, 2024, the costs to charge at BC Hydro EV chargers are:
Type of charge | Price (before tax) |
---|---|
Level 2 charging | $0.2865 per kWh |
Fast charging (labelled 25 kW or higher) |
$0.3479 per kWh |
Idle Fee* | $0.40 per minute |
* Once your vehicle stops charging, you'll have five minutes to disconnect before you're charged an idle fee. Idle fees apply at all BC Hydro chargers, except Level 2 chargers.
Each session at our chargers is billed per second. Following your charging session, you'll receive an emailed receipt with a breakdown of your charge, including how long you charged for (in minutes and seconds), the session cost and any idle fees before and after 5% GST is applied. You can also download your transaction and payment history (including tax details) through your BC Hydro EV account.
Charging rates are based on the labelled maximum kW output of the charger, not on actual kW output received or requested by the vehicle. These rates are approved by the B.C. Utilities Commission.
Authorization from Measurement Canada
Our public chargers are temporarily authorized to be used for the purpose of obtaining the basis of a charge for electricity, under terms and conditions established by Measurement Canada.
Third-party Fees
Parking fees may apply
Note that charger rates don't include parking fees. Be sure to check signage or PlugShare to see if a specific charger requires payment for parking. Currently the following sites have a parking fee that's collected by the site host:
- Vancouver - Homer Street (collected by the City of Vancouver)
- Vancouver - Kerrisdale (collected by the City of Vancouver)
- Nanaimo Public Parking - Museum Way
- Whistler Conference Centre
For other charging networks in B.C., check PlugShare to find locations, charging costs and parking fees before you go.
Roaming fees may apply
Rates vary depending on the charging network you're using. For up-to-date rates for our roaming partner networks, please refer to the pricing information for individual chargers on the BC Hydro EV app.
When charging through ChargeHub roaming partner networks, roaming fees will be added to the charging cost. These fees are:
- $1.75 (tax inclusive) for fast chargers
- $0.75 (tax inclusive) for Level 2 chargers
Charging with our roaming partners
You can use your BC Hydro EV account to power up at partner network chargers.
As an extension of our fast charging network, we partner with other charging networks to provide EV drivers with more charging options. Our roaming partners have chargers across North America, allowing you to charge anywhere with just a single account.
We've also partnered with the Agora initiative, an industry-led project, to improve the charging and payment experience for EV drivers across Canada.
ChargeHub Partnership
Our partnership with ChargeHub gives BC Hydro EV account members access to ChargeHub's growing partner network through their BC Hydro EV account, including:
- Electric Circuit
- Electrify Canada/America
- Shell Recharge
- Hypercharge
- Swtch
FLO and ChargePoint
Please note, charging through ChargePoint chargers with your BC Hydro EV account is temporarily unavailable due to changes associated with the new EV app.
We're working to resolve the issue and will publish an update here, and on the app, when roaming at ChargePoint chargers is available again.
Our partnerships with FLO and ChargePoint allow EV drivers to pay for and use these chargers through the BC Hydro EV app. There are no additional fees associated with using a FLO or ChargePoint charger.