Try maneuvering your car so that your charging port is as close to the station as possible. If it still doesn’t reach your port, please call BC Hydro to report the problem at 1 866 338 3369.
Using public charging stations

I’m not sure the cable is long enough. What can I do?
Topics: Something's not working
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Topics: The basics
Topics: Starting the charge
Topics: Something's not working
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